| Site Map |
| ─────────────── |
Product Information
 ─────────────── |
Shipping & Returns
───────────────
|
Account Usage
───────────────
|
Corporate Policies
───────────────
|
Framing
───────────────
|
International Customers
───────────────
|
Talk To Us
───────────────
|
30-Day Return Policy |
|
|
- How is your framing different from my local art and framing shop?
- Can I buy just a frame?
- Can all items on the site be framed?
- Can you assist me with art framing choices?
- Can I frame an oil-painting I already own?
- Can you send me samples of the moulding you offer?
1. How is your framing different from my local art and framing shop?
At Direct-Arts.com, we offer professional framing at affordable prices, so you can have extensive savings over your local frame shop. Our centralized Custom Frame Shop enables us to cut out middlemen and pass on the savings to you. Choose from thousands of frames in our interactive online frame studio. You can enjoy your framed art within days, not weeks, with the fastest turnaround of custom framed items in the industry.
We are so confident that you’ll love your framed paintings; we guarantee it with our no-questions-asked return policy. Simply return your framed painting(s) within 30 days of purchase for a full refund or replacement.
2. Can I buy just a frame?
At this time, we do not sell framing materials unless purchased and assembled with an oil-painting we offer.
3. Can all items on the site be framed?
Yes. We provide custom framing for all items found on our web site. Due to shipping restrictions, however, we are unable to frame any paintings where the frame size is larger than (56 Inches) x (48 Inches) or (1.4 Meters) x (1.2 Meters). If you choose an item that is too large to frame, you will be notified of this in the Custom Frame Shop. If the item has a border, you may have the option of cropping off the border to reduce its size.
4. Can you assist me with art framing choices?
Absolutely! For all of our products, framing suggestions can be found within our Custom Frame Shop. If you'd like, contact our Customer Service Team at +852 3597-2093 or via email at
This e-mail address is being protected from spambots. You need JavaScript enabled to view it
with your framing question and we will be happy to assist you.
5. Can I frame a painting I already own?
At this time, we do not provide framing services for pre-owned paintings. All of our framing materials are custom-fitted to paintings we provide.
6. Can you send me samples of the moulding you offer?
Currently, Direct-Arts.com does not offer samples of our framing components.
|
|
|
|
Your Cart is currently empty.
|
